Choice Home Warranty: A Comprehensive Guide

Choice Home Warranty

Homeownership comes with its fair share of surprises, especially when it comes to repairs and maintenance. A home warranty can be a lifesaver, providing peace of mind and protection against the unexpected. In this comprehensive guide, we’ll explore the ins and outs of Choice Home Warranty, one of the leading providers in the industry.

What is Choice Home Warranty?

Choice Home Warranty (CHW) offers service contracts designed to cover the repair or replacement of important home appliances and system components that inevitably break down over time. Unlike home insurance policies that cover unforeseen events like fires or natural disasters, CHW focuses on the inevitable wear and tear that your home’s systems and appliances go through.

Key Benefits of a Home Warranty

The main advantage of having a home warranty is financial protection. With CHW, you can protect yourself from the high costs associated with repairing or replacing broken systems and appliances. It’s a smart way to save money, time, and avoid the hassle of finding a reliable service technician.

Choice Home Warranty: A Coverage Breakdown

Choice Home Warranty offers two main service plans:

  • Basic Plan: Covers major appliances like refrigerators, ovens, and dishwashers.
  • Total Plan: Provides coverage for the Basic Plan items along with additional systems like plumbing, electrical, and heating/air conditioning.

Here’s what CHW typically covers:

  • Repair or Replacement: CHW sends a qualified technician to repair covered appliances and systems. If repair is not possible, they may replace the item with a comparable model.
  • Parts and Labor: CHW covers the cost of parts and labor associated with covered repairs or replacements.

It’s crucial to note what CHW doesn’t cover:

  • Normal wear and tear: CHW won’t cover breakdowns due to everyday use.
  • Pre-existing conditions: Existing issues with appliances or systems won’t be covered.
  • Cosmetic damage: CHW focuses on functionality, not aesthetics.

The Benefits of Choice Home Warranty:

Here’s how CHW can benefit homeowners:

  • Predictable Budgeting: A monthly payment eliminates the shock of unexpected repair bills.
  • Reduced Stress: CHW handles finding qualified technicians, saving you time and hassle.
  • Coverage for Older Appliances: CHW may cover repairs for older appliances that manufacturers’ warranties no longer cover.

Coverage Options

CHW provides customizable plans to fit the unique needs of your home. From basic coverage that includes essential systems like heating, plumbing, and electrical, to a Total Plan that encompasses everything from air conditioning to kitchen appliances, you have the power to choose the level of protection that’s right for you.

Additional Coverage

For those who want even more security, CHW offers additional coverage options. You can add protection for items like pools and spas, central vacuum systems, well pumps, and more, ensuring that your plan covers all the bases.

How It Works

When a covered item breaks down, simply file a claim with CHW. They’re available 24/7 to dispatch a local, licensed, and insured technician from their extensive network. This means you’ll get prompt, professional service without the stress of vetting repair professionals yourself.

Drawbacks to Consider: Understanding the Limitations

While CHW offers advantages, consider these potential drawbacks:

  • Monthly Cost: The monthly fee might not be cost-effective if your appliances and systems are new and reliable.
  • Service Call Fee: A separate fee applies for each service call, regardless of the repair cost.
  • Limited Coverage Options: CHW’s coverage might not be customizable to your specific needs.
  • Potential for Repair Delays: Depending on technician availability, repairs might take some time.

Alternatives to Consider: Protecting Your Home Beyond CHW

Here are some alternatives to CHW:

  • Building a Home Emergency Fund: Set aside money each month to cover unexpected repair costs.
  • Manufacturer’s Warranties: Most appliances come with a limited warranty that covers repairs during the initial period.
  • Homeowners Insurance: While not a substitute for a home warranty, it might cover certain appliance or system damage.

The Claims Process

Filing a claim with CHW is straightforward. Once you submit a claim, either online or by phone, CHW will contact a service technician within four hours. The technician will then assess and fix the issue, with the service call fee and your annual contract fee covering most of the costs.

Customer Satisfaction

CHW prides itself on customer satisfaction, boasting thousands of 5-star ratings from homeowners across the USA. Their commitment to quality service and comprehensive coverage has made them a top choice for over 2 million homes nationwide.

Limitations and Exclusions

Like any service contract, CHW has its limitations and exclusions. It’s important to read the fine print and understand what is and isn’t covered under your plan. This ensures that there are no surprises when it comes time to use your warranty.


A home warranty from Choice Home Warranty can be an invaluable asset for any homeowner. It offers protection, convenience, and financial relief from the costs associated with home repairs and maintenance. By choosing the right plan and understanding the terms, you can enjoy the benefits of a home warranty with confidence.


Q: Can I choose my own repair technician? A: While CHW maintains a network of over 25,000 affiliated contractors, customers can choose their own contractors subject to CHW’s approval.

Q: Are there any additional fees? A: There may be extra fees if your home is larger than 5,000 square feet or if you require coverage for additional items not included in the standard plans.

Q: How quickly does CHW respond to service requests? A: CHW makes contact within four hours of a service request, ensuring prompt attention to your repair needs.

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